How does it work?

Decided that your favorite pair of flip flops is worn out and you need a new one? Great, send us back the crystals and receive $25 off a new pair!

Here is what you need to do:

- Take a pair of scissors and cut the strings which hold the crystals to the shoes.
- Separate the crystals from the strings and detach them from the flip flops.
- Now you are left with 4 straps of crystals (inside their metal housing).
- Pack & ship the crystal straps back to us, exactly like a regular return.
- Receive a coupon code for $25 off.

Conditions for return:

- No time limitation applies.
- Crystals must be undamaged, no chips or scratches.
- The program is valid only for selected designs of our crystal flip flops and anklets (see list above).
- Return shipping costs are the customer's responsibility.
- Coupon code will be issued and send sent via email once we receive and process the product. Please allow up to 10 business days for processing.
- Only one coupon code can be applied per order.

To exercise the right to return, please follow these steps:

- Return Form for our US address warehouse- Download & fill in your order number, and mark "crystal return".
- Place the form in/on the package.
- Send the package to our warehouse at the address shown on the form.
- Notify us and send us the your new return tracking number to- contact@coravana.com (Important!) 

For further inquiries please contact us at- contact@coravana.com